Support

		Need some help with your Animated Lighting products? Please choose from the following options: Pre-sales Questions? If you are evaluating Animated Lighting products and have not yet made a purchase, call 816.941.0400 for assistance or send your question in email to presalessupport@animatedlighting.com   Who to Contact Phone numbers and email addresses to contact for assistance.   On-Line Help Desk Forum  Join our user community, ask questions and share ideas.   Frequently Asked Questions (FAQs) See the most common questions our customers ask on our products.   Standard Channel Mapping If you purchase any of our pre-sequenced light shows, you need to know about our standard channel mapping schema.  Don't worry.  It's really easy and can be adapted to any venue.   Tricks of the Trade This is our most popular web page because it offers so many tricks of the trade gathered by our installers over the years.   Download Microsoft .NET Framework  (New!) Our latest generation software needs this Microsoft enhancement   Download USB Port Driver for Monster Brain Just what you need if using Animation Director or Maestro   User Manuals and Videos Download our product user manuals and related technical documentation in PDF.   Warranty Read our product warranty statement.   Music Licensing Policy Read our music licensing statement.   End User License Agreement Read the license agreement for customers who purchase our software.